Website & Lines still open, Deliveries are taking place under social distancing guidelines
COVID 19 – Company Delivery Statement
We are still delivering!
We are open online and by phone and are delivering orders under social distancing guidelines. The current Government guidance states that businesses are able to take online orders and deliver items into people's homes. Therefore for the safety of our customers and our team members we have enforced the necessary temporary measures as stated below:
Delivery will be a One Man Delivery Service using a trolley to carry the furniture to the entrance of your home. This is only a temporary measure until Social Distancing Rules are lifted by the Government. We will then resume back to our normal Free 2 Man Delivery service to room of your choice. If a one man delivery is not suitable due to you having access restrictions to your entrance or if you cannot accept a doorstep delivery then please let us know when ordering.
Your delivery will be contactless (i.e. no signing of paperwork, photographic proof of delivery will instead be taken) and we will only be able to deliver your boxes to the entrance of your home (door step, hallway or in safe place like a garage etc). Social Distancing Rules apply for the safety of our drivers and yourselves so please ensure a safe 2m distance is kept between yourselves and our deliver drivers at all times.
If you are self-isoltating then please let us know, we can carry out specific instructions to ensure a safe delivery takes place.
Sorry but at this time we cannot carry out any premium ‘Unpack & ‘Assembly Services’, your furniture can only be delivered into the entrance of your home so please ensure you have the provisions in place so you can safely move your furniture to its destination. If you have already paid for the premium ‘Unpack & ‘Assembly Services’ delivery then we will refund this back to you. This service will resume as the Governments social distancing rules are lifted.
Also please be rest assured that our delivery drivers will be hand sanitising before every delivery and are equipped with face masks and gloves.
If you have any questions then please call us on 01829 759 259 or email us at: [email protected]
Thank you for your understanding and we wish you all to stay safe and healthy.
From all the team @ The Furniture Market
Our showroom is currently closed however our website is open 24 hours a day and has live stock availability.