Website & Lines still open, Deliveries are taking place under social distancing guidelines
COVID 19 – Company Delivery Statement
We are still delivering!
We are open online and by phone and are delivering orders under social distancing guidelines. Therefore for the safety of our customers and our team members we have enforced the necessary temporary measures as stated below:
Delivery is currently a One Man Delivery Service using a trolley to carry the furniture to the entrance of your home. If a one man delivery is not suitable due to you having access restrictions to your entrance or if you cannot accept a doorstep delivery then please let us know when ordering and we can arrange your delivery to be carried out after the 17th June when we resume back to our normal 2 man delivery service to room of choice (assembly services will also resume back from the 17th June).
Your delivery will be contactless (i.e. no signing of paperwork, photographic proof of delivery will instead be taken) and whilst our delivery is only a one man service we are only able to deliver your boxes to the entrance of your home (door step, hallway or in safe place like a garage etc). Social Distancing Rules apply for the safety of our drivers and yourselves so please ensure a safe 2m distance is kept between yourselves and our deliver drivers at all times.
2 Man Delivery to Room of Choice will resume from the 17th June - We will be resuming back to our normal Free 2 man delivery to room of choice delivery service from the 17th June. Assembly services will also be available from this date.
Assembly Services will resume from the 17th June - Currently we are not offering any premium ‘Unpack & Assembly Services’ as we are only carrying out one man deliveries. If you require an unpack and assembly service then please request this by calling us on 01829 759 259 and we can add this service to your order for a small fee and book in your delivery from the 17th June once this service resumes.
If you are self-isoltating then please let us know, we can carry out specific instructions to ensure a safe delivery takes place.
The safety of our customers and delivery drivers is paramount so you can be rest assured that we are carrying out every possible step to ensure a safe delivery takes place. For added peace of mind our delivery drivers will be hand sanitising before every delivery and are equipped with face masks and gloves.
If you have any questions then please call us on 01829 759 259 or email us at: [email protected]
Thank you for your understanding and we wish you all to stay safe and healthy.
Best wishes from all the team @ The Furniture Market
Please note that our showroom is currently closed however our website is open 24 hours a day and has live stock availability.