Tel : 01829 759 259
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Returns Policy - FREE 'No Quibble' 14 Day Returns

100% Money Back Guarantee

If you are not 100% satisfied with your purchase, we will be happy to arrange the return of your goods for a full refund.

We offer a FREE returns policy for all the products we sell apart from the French Armoires (codes: SAN05 / SAN06 / SAN07 / SAN08). These French armoires are excluded from our FREE returns policy due to the size and complexity of the product and the time taken to deliver and assemble them in your home. If you return these products then there is a returns charge of £50 per order.

We always quality check your furniture before it leaves the warehouse in our efforts to provide great customer service. If for some reason you receive it faulty or damaged please let us know within 14 days of taking delivery by emailing returns@thefurnituremarket.co.uk

Returning an Item is easy just follow the easy 3 step process...

Step 1: Email your request to return your product to: returns@thefurnituremarket.co.uk

Email Checklist: Include the following information in your email:

Receipt number Found on the top of your receipt that you were given on delivery

Full Name & Collection address This is the address that you want us to collect the item from

Contact numbersHome & Mobile numbers required

Email addressSo we can email you to say when we plan to collect the item from you

If an item is faulty then please attach a photo of the defect We need a photo of the defect to help us understand the problem and gauge if a repair or replacement is necessary

Step 3: We take care of the rest

Once you have emailed us to request an item to be returned by emailing: returns@thefurnituremarket.co.uk

One of our customer service team will contact you to arrange the collection date

When we get the items back, we contact you to advise a full refund has been issued. Your refund will show on your card within 3 to 5 working days usually.

Returns - Terms & Conditions

Click HERE For more information

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01829 759259

DayOpening Hours
Monday8:00am - 6:00pm
Tuesday8:00am - 6:00pm
Wednesday8:00am - 6:00pm
Thusday8:00am - 6:00pm
Friday9:00am - 5:00pm
Saturday9:00am - 5:00pm
SundayCLOSED